Privacy Policy

Welcome to My Tika. Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, and share information when you access or use our vaccination booking and doorstep vaccination services.
By using My Tika, you acknowledge and accept the practices described in this policy.

Information We Collect

To provide our services effectively, we may collect the following information:

Personal Details
  • • Name, date of birth, gender
  • • Mobile number and email address
  • • Government-issued identification details (such as Aadhaar or Passport), where required

Health & Vaccination Information
  • • Vaccination history and preferences
  • • Relevant medical information necessary for safe vaccination
Appointment Information
  • • Service address and location
  • • Preferred date and time for vaccination

Technical Information
  • • IP address, device type, browser information
  • • Pages visited and interaction data on our platform

How We Use Your Information

Your information is used strictly for service-related purposes, including:

  • • Scheduling and managing vaccination appointments
  • • Verifying identity and eligibility
  • • Sending confirmations, reminders, and service updates
  • • Providing customer support and responding to queries
  • • Meeting legal, regulatory, or public health obligations

Information Sharing

My Tika does not sell or trade your personal information. We may share limited data only with:

  • Authorized healthcare professionals involved in vaccine administration.
  • Government or public health authorities, when required by law
  • Legal authorities, if disclosure is legally required
  • Service and technology partners who support platform operations under confidentiality obligations

Data Protection & Security

We use appropriate technical and administrative safeguards to protect your data against unauthorized access, misuse, or loss. These measures include secure servers, restricted access controls, and encrypted data handling where applicable.

Your Rights

Subject to applicable laws, you may have the right to:

  • • Access your personal information
  • • Request corrections to inaccurate data
  • • Request deletion of your information (where legally permitted)
  • • Withdraw consent for data processing, if applicable

Requests can be made by contacting us through our official support channels.

Data Retention

We retain personal information only for as long as required to deliver services, comply with legal requirements, or maintain medical records. Once no longer needed, data is securely deleted or anonymized.

Cookies & Website Tracking

Our website may use cookies or similar technologies to improve functionality and user experience. You may control cookie settings through your browser preferences.

Children’s Information

Vaccination services for minors are provided only with the consent and details of a parent or legal guardian. We do not knowingly collect children’s data without appropriate authorization.

Medical Disclaimer & Adverse Events

My Tika facilitates vaccination services but does not manufacture, test, or control vaccine production.In rare cases, vaccines may cause side effects, including allergic or delayed reactions, reactions due to underlying medical conditions, or unforeseen immunological responses. My Tika shall not be held responsible for such medical outcomes.

Any adverse event must be reported directly to the relevant government health authority or pharmacovigilance body. We strongly advise consulting a qualified medical professional before vaccination, especially if there is a history of allergies or chronic illness.

Cancellation & Rescheduling Policy

Appointments may be cancelled or rescheduled up to 4 hours before the scheduled time. Requests made after this period will not be accepted, and the appointment may be treated as confirmed. Missed appointments may affect future booking eligibility.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our platform with the updated effective date. Continued use of our services indicates acceptance of the revised policy.